Library Needs Assessment Survey

                                AVIATION TECHNICAL LIBRARY "NEEDS ASSESSMENT" SURVEY
The USAACE Aviation Technical Library would like your feedback to help us better serve you. Please take a few minutes of your time and fill out this short survey about our services and resources offered.

How this survey will be used: The information you provide will be used to capture trends and identify needs that will help us improve our services and resources we can offer you.   Your feedback is critical to the ever improving Aviation Technical Library.

It is not required, but if you would like to provide us with your name and contact information (optional), you will be given the opportunity to do so at the end of the survey. Providing your contact information, would allow us to further identify or clarify any information you might want to elaborate on.

Gender. What is your Gender?

MALE
FEMALE

Research Databases. Have you used any of the research databases offered by the Aviation Technical Library? (Choose all that apply)

Databases Satisfaction. If you selected that you "HAVE" used the Aviation Technical Library's Databases, were you satisfied with them?

YES
NO (please explain in the next question)
Not Applicable (I have not used them)

Not Satisfied Explanation. If you selected you were "NOT" satisfied with the Aviation Technical Library's databases, can you please tell us why?

Additional Resources Needed. Please list below any other resources, databases or services that you would like to see offered by the Aviation Technical Library.

Character limit: 2000.

Library Services Importance. How important are each of the following library services to you?

Descriptions	Please rate the following areas or statements.
Topics	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable
Borrowing materials (books, DVDs, Audiobooks etc.)	Borrowing materials (books, DVDs, Audiobooks etc.), Very Important	Borrowing materials (books, DVDs, Audiobooks etc.), Important	Borrowing materials (books, DVDs, Audiobooks etc.), Somewhat Important	Borrowing materials (books, DVDs, Audiobooks etc.), Not Important	Borrowing materials (books, DVDs, Audiobooks etc.), Don't know/Not Applicable
Reference (Research assistance from Librarians)	Reference (Research assistance from Librarians), Very Important	Reference (Research assistance from Librarians), Important	Reference (Research assistance from Librarians), Somewhat Important	Reference (Research assistance from Librarians), Not Important	Reference (Research assistance from Librarians), Don't know/Not Applicable
Printing, scanning, and copy machine	Printing, scanning, and copy machine, Very Important	Printing, scanning, and copy machine, Important	Printing, scanning, and copy machine, Somewhat Important	Printing, scanning, and copy machine, Not Important	Printing, scanning, and copy machine, Don't know/Not Applicable
Group study rooms/Quiet study spaces	Group study rooms/Quiet study spaces, Very Important	Group study rooms/Quiet study spaces, Important	Group study rooms/Quiet study spaces, Somewhat Important	Group study rooms/Quiet study spaces, Not Important	Group study rooms/Quiet study spaces, Don't know/Not Applicable
Network access (docking stations, DoD WiFi)	Network access (docking stations, DoD WiFi), Very Important	Network access (docking stations, DoD WiFi), Important	Network access (docking stations, DoD WiFi), Somewhat Important	Network access (docking stations, DoD WiFi), Not Important	Network access (docking stations, DoD WiFi), Don't know/Not Applicable

Library Services Importance Continued.... How important are each of the following library services to you?

Descriptions	Please rate the following areas or statements.
Topics	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable
ILL (Inter-Library Loan)	ILL (Inter-Library Loan), Very Important	ILL (Inter-Library Loan), Important	ILL (Inter-Library Loan), Somewhat Important	ILL (Inter-Library Loan), Not Important	ILL (Inter-Library Loan), Don't know/Not Applicable
Online services (website, catalog, research databases etc..)	Online services (website, catalog, research databases etc..), Very Important	Online services (website, catalog, research databases etc..), Important	Online services (website, catalog, research databases etc..), Somewhat Important	Online services (website, catalog, research databases etc..), Not Important	Online services (website, catalog, research databases etc..), Don't know/Not Applicable
Newspapers and Magazines	Newspapers and Magazines, Very Important	Newspapers and Magazines, Important	Newspapers and Magazines, Somewhat Important	Newspapers and Magazines, Not Important	Newspapers and Magazines, Don't know/Not Applicable
Army Publications (flight Publication Disc)	Army Publications (flight Publication Disc), Very Important	Army Publications (flight Publication Disc), Important	Army Publications (flight Publication Disc), Somewhat Important	Army Publications (flight Publication Disc), Not Important	Army Publications (flight Publication Disc), Don't know/Not Applicable

Ratings. How would you RATE the following library services?

Descriptions	Please rate the following areas or statements.
Topics	Excellent	Good	Fair	Poor	Don't Know/Not Applicable
Customer Service	Customer Service, Excellent	Customer Service, Good	Customer Service, Fair	Customer Service, Poor	Customer Service, Don't Know/Not Applicable
Collection (books, DVDs, Audiobooks, newspapers etc)	Collection (books, DVDs, Audiobooks, newspapers etc), Excellent	Collection (books, DVDs, Audiobooks, newspapers etc), Good	Collection (books, DVDs, Audiobooks, newspapers etc), Fair	Collection (books, DVDs, Audiobooks, newspapers etc), Poor	Collection (books, DVDs, Audiobooks, newspapers etc), Don't Know/Not Applicable
Online Services (website, catalog, research databases etc)	Online Services (website, catalog, research databases etc), Excellent	Online Services (website, catalog, research databases etc), Good	Online Services (website, catalog, research databases etc), Fair	Online Services (website, catalog, research databases etc), Poor	Online Services (website, catalog, research databases etc), Don't Know/Not Applicable
ILL (Inter-Library Loan)	ILL (Inter-Library Loan), Excellent	ILL (Inter-Library Loan), Good	ILL (Inter-Library Loan), Fair	ILL (Inter-Library Loan), Poor	ILL (Inter-Library Loan), Don't Know/Not Applicable
Facilities	Facilities, Excellent	Facilities, Good	Facilities, Fair	Facilities, Poor	Facilities, Don't Know/Not Applicable
Hours of Operation	Hours of Operation, Excellent	Hours of Operation, Good	Hours of Operation, Fair	Hours of Operation, Poor	Hours of Operation, Don't Know/Not Applicable
Overall, how would you rate the Aviation Technical Library?	Overall, how would you rate the Aviation Technical Library?, Excellent	Overall, how would you rate the Aviation Technical Library?, Good	Overall, how would you rate the Aviation Technical Library?, Fair	Overall, how would you rate the Aviation Technical Library?, Poor	Overall, how would you rate the Aviation Technical Library?, Don't Know/Not Applicable

Library Calalog. Have you used the Aviation Technical Library Online Catalog?

Library Catalog Satisfaction. Previously you selected that you have used the Aviation Technical Library Online Catalog. Were you satisfied the Library "Online Catalog?"

YES
NO (Please explain)Please specify

LibGuides. Have you used the Aviation Technical Library "LibGuides?"

LibGuides Satisfaction. Previously you selected that you have used the Aviation Technical Library LibGuides. Were you satisfied the Library "LibGuides?"

YES
NO (Please explain)Please specify

Value. What do you value most about the Aviation Technical Library?

Character limit: 2000.

Improvement. How could the Aviation Technical Library be improved, if at all?

Character limit: 2000.

POC Information. OPTIONAL: If you would like to leave your Rank, Name, phone number, and email address so that we can contact you, please list it here. Your information could be valuable for the Aviation Technical Library Representative to contact you for any needed clarification to the survey responses.

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